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Frequently asked questions

Have a question about our services? Here are some of the common ones we get from businesses just like yours. Don't see what you're looking for? Feel free to reach out-we're here to help!

  • Yes, we offer new customers a 6-month trial so you can experience our top-tier service with no long-term commitment upfront.

     

    Thirty days before your trial ends, we’ll send you a reminder—so you can

    choose to continue with a 12-month plan or opt out.

     

    The best part? At any time, you can adjust your cleaning schedule to fit your needs. Our service agreement includes:

     

    • A written assurance guarantee

    • Full insurance coverage

    • Fixed-fee monthly invoicing

    • Access to our exclusive Cleaner Glass Guarantee

  • Yes, but we strongly recommend a regular schedule to keep your storefront looking its best.

     

    A shopfront that fluctuates between clean and dirty can impact how customers perceive your business.

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    One-off cleans take up to three times longer than regular scheduled cleans, so they’re priced accordingly, starting at $195 + GST. However, if you sign up for a regular plan within 30 days, we’ll credit the difference between the one-off price and the scheduled service rate.

  • Absolutely! If you want your home’s windows to shine, send us your details along with a photo of each exterior side of the house. We’ll assess and provide a quote. Prices start from $440.

  • Pricing depends on:

    • The number of panels

    • Complexity of the job

    • The time required to get your windows sparkling
       

    To keep things transparent, we’ll visit your site, clean a sample panel or two, and provide an accurate quote. From there, you can choose a schedule that fits your business:

    • Weekly

    • Fortnightly

    • Monthly

    • Bi-monthly

    • Quarterly
       

    You can update your plan anytime to match your business’s changing needs.

  • Yes! We can clean externally up to 3 meters high and have no problem tackling:

    • Internal facade glass

    • Glass partitions

    • Office windows

    No matter your setup, we’ll make sure your business maintains a professional and inviting appearance.

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