Have questions about the course! Find your answers on the FAQ
Beginner section
Build confidence with tools and safety basics
-
How window cleaning works: the physics of window cleaning
-
Overview of tools:
-
squeegees
-
extension pole
-
applicators
-
scraper blades
-
rags
-
buckets
-
cobweb brush
-
trolley
-
detergents
-
-
Your window cleaning belt: Setting up and carrying your gear
-
Trolley basics: layout, positioning, moving with you, avoiding trip hazards.
-
-
Staying healthy on the job: Hats, sunscreen, sunglasses, hydration, posture, footwear.
-
Pole safety: The right way to hold a pole and prevent hazards
-
Scraper blades: preventing cuts
-
Avoiding trip hazards: Tool and cart safety when people are around
-
Water puddles:. How to deal with then in heavy pedestrian areas
-
-
Assessing the job before starting. Understanding what needs to done.
-
Determining a cleaning approach: Tops vs bottoms, inside vs outside
-
furniture: how to deal with it when it's in the way?
-
The shop is about to get busy or is busy: What do I do?
-
People are in the way: How to handle people so you can get the job done?
-
Trims: Should they be cleaned as well?
-
Cobwebbing: How, why and when?
-
-
Controlling the trolley: 2 ways
-
Escalators: navigating up and down
-
Stairs: getting up and down
-
Water: how much to carry to avoid spillage
-
Navigating uneven terrain
-
-
Detergents: their role in window cleaning
-
Types of detergents
-
Formulas: Soap vs Non soap
-
Dilution ratios: How to tell if there is enough detergent in your water
-
-
Common mistakes new window cleaners make
-
Wetting down a window: The most efficient way
-
The 3 sides of a 2-sided applicator and when to use each one
-
Twirling for safety
-
Applicator Maintenace: cleaning sleeve, replacing sleeve.
-
-
Body movement: How to flow
-
Avoiding concrete shoes
-
Torso movement
-
Swinging & stepping
-
-
Squeegee usage:
-
Holding it right
-
Getting the right angle, tilt, pressure
-
Picking the right size of squeegee
-
Perfecting the basic stoke in both directions
-
learning how to cut in
-
The Box method (single & both directions)
-
The Fan method
-
The water line - go twice as fast with slower movements
-
-
‘Crocodile teeth’, streaks and tears - How to avoid them
-
Inspecting your work:
-
checking from angles
-
inside/outside
-
Bonus tip #1: client perspective.
-
Bonus tip #2: the liquid chalk marker?
-
-
Squeegee rubber
-
changing rubber
-
extending life of rubber
-
-
-
Rags/Scrim/Towels: Why are they needed?
-
Why less rag work leads to better results
-
What is the rag cycle: how it will help extend the use of your rags throughout the day
-
Folding a rag over a pole tip: the wrong way and the right way
-
The rag flap: Extending the use of a rag on a pole
-
window edge and frame cleaning
-
why do we need to rag the edges?
-
How to clean frames
-
when to clean frames
-
Using a rag and squeegee to clean frames
-
-
spot cleaning by hand using rags
-
How to hold a rag
-
Avoid spotted rags
-
Knowing when to change rags
-
-
Keeping rags dry (ensuring you don't run out)
-
Absorb floor water: using rags
-
Using rags to dry clean with a squeegee
-
-
Getting the right angle - between you and the glass
-
pressure and throttle control
-
Pole technique: Walking the dog, working across the body, feet movement
-
Pole work above/below shoulder height
-
When glass is out of reach:
What to do
-
-
Mop vs. rags, what scenarios are they best used for
-
Keeping your mop dry: A dry mop is a useful mop
-
The mop cover: why it's important to have
-
Bottom window trim traps
-
-
Storing your blade safely
-
Setting the angle of the scrapper blade
-
Surface preparation
-
Preventing scratches on glass (flat vs corners)
-
Scraper techniques: slicing vs hammer
-
Removing stickers with a scraper blade
-
Blade maintenance: changing blade, discarding used blades safely.
-
Tinted glass: The dangers of scrapper blades
-
Tips:
-
Beware of double blades
-
dealing with broken blades
-
extending the life of the blade
-
-
Intermediate section
Refine efficiency and handle client interactions
-
Going faster by slowing down: workflow techniques using squeegee and applicator.
-
Multiple windows
-
Reducing overlap
-
Follow the water line
-
-
Down stroke technique: when and when not to use it
-
Squeegee sizes: Determining the right squeegee for a job.
-
Faster window cleaning: Using both Squeegee and applicator at the same time
-
Reducing water drippage: Using both Squeegee and applicator at the same time
-
Dry Cleaning: cleaning a window without water
-
Minimizing fatigue: Technique vs speed
-
How many squeegees do you need
-
-
Automatic sliding doors - avoiding triggers, stopping water getting on inside
-
Posters: navigating around them without getting them wet
-
Furniture/obstacles, display boards, or deep awnings
-
Dealing with:
-
Large panes
-
French panes
-
bifold panels
-
Tinted glass
-
Curved glass
-
Embossed signage on glass
-
Light boxes
-
Aquaphobic glass
-
Scratched glass
-
High panels obstructed by deep awnings
-
Fridge doors
-
Mirrors
-
Double sided glass
-
-
Tight spaces: How to work within tight spaces
-
-
Removing stubborn marks:
-
dealing with gunk
-
hard to remove stains
-
Blutak
-
Sticky tape
-
-
Avoiding tears and streaks - Recap
-
Squeegee rubber: avoiding and dealing within kinks
-
Tackling a first clean
-
-
Making a good impression
-
inspiring trust.
-
Deliberate, confident movements
-
checking from their point of view.
-
Involving customer in final check, asking if anything was missed.
-
Getting customer sign-off. - Parting words
-
Greeting clients, explaining service, confirming expectations.
-
-
When the customer says
-
has this section been done?
-
You missed a spot
-
Can you also...
-
I'm not happy
-
-
Parts checklist: before leaving the job
-
-
Mop-up method: using rag and mop combo for best efficiency
-
Trolley positioning
-
to create a safe space
-
to avoid becoming a hazard
-
-
Controlling an area
-
creating barriers
-
-
-
Post job checklist
-
Have all 3rd party stickers been removed?
-
Have all cobwebs been removed?
-
Are all trims and frames clean?
-
Has all water has been removed from the bottom trims?
-
Is the glass free of streaks, tears and crocodile teeth?
-
Has all spilt water been mopped up?
-
Is all furnishings, posters, signage back in it's proper place?
-
Give everything one last check.
-
Leave a slip with the customer
-
-
Advanced section
Master advanced tools and solo cleans
-
Unger Sting Ray: What is it?
-
How does it work?
-
What are its strengths and weaknesses?
-
When should it be used?
-
When should it be avoided
-
Practice using the Unger
-
-
What is a water-fed pole
-
Telescopic pole
-
Hose Reel
-
Filtration Unit
-
Connectors / brushes
-
Connecting it all together
-
-
how it works
-
Using it to wash windows
-
Troubleshooting
-
Spotting
-
Changing resin
-
-
-
Working on hot sunny days
-
Dealing with glare
-
Working in direct sunlight
-
Dealing with hot glass
-
-
Dealing with the rain
-
What to do when the weather forecasts rain
-
Handle clients' requests to skip jobs during rainy weather
-
-
Cleaning glass on windy days
-
Cleaning glass in low light situations
-
-
Why insurance is needed
-
Where to get insurance
-
What type of insurance should you get
-
-
Doing a first clean - solo
-
SqueegeeSchool Syllabus
From your first squeegee stroke to mastering advanced techniques, this syllabus maps your journey to becoming a confident, professional window cleaner